Why is my Joolca not igniting?

Make sure the batteries are making contact with the springs and metal tab inside the battery box. Try pushing the battery box further into the unit and see if that helps. Check for sufficient water flow and pressure. Try the Hottap on mains water.

Is the Joolca waterproof?

Protecting from the rain: The unit is splash-proof however prolonged exposure to rain may result in the degradation of the internal components. The easiest way to protect your unit is to pack it away after use or keep it undercover to shield it from the weather.

Is Joolca a real company?

Joolca is now in the presale scam business. I ordered a product in December 2020 with a due date for delivery in March. Messaged then in February for an update and was told all on track for mid March.

How much gas does Joolca use?

A 9kg gas bottle can get up to 15 hours of use and a 4kg up to 7 hours, this is on the gas being set to the highest settings. In summer or warmer climates, you probably won’t have the gas set this high. Needless to say, it’s a pretty long time!

Why is my hottap not igniting in joolca?

Adjust the ‘water flow’ setting on the HOTTAP to ‘LO’. This will make it easier to ignite (in case it is a water flow issue). If you find that the HOTTAP ignites when set to ‘LO’ water flow but turns off when the ‘Water Flow’ is adjusted higher, see this article.

What to do if your joolca battery wont ignite?

To do this, have your gas bottle ‘Open’ and slowly unscrew the inlet gas connection on your Hottap until you hear gas seeping out. Let it purge for a few seconds and re-tighten. Wait 30 seconds for the gas smell to disappear and try to ignite the Hottap. Try brand new batteries.

What to do if your hot water burner won’t ignite?

Turn on your hot water tap and wait for about 4 -5 minutes for the burner to ignite. If this fails, try switching to a lower temperature and then back to see if the burner ignites. If it doesn’t, you should replace it. Every water heater comes with some instructions.

What’s the difference between joolca and smarttek hot water systems?

Australian standards require these portable units to cut out at 55°C but there is a variance of around 10% for this. Smarttek has indicated that 55°C to be their max temperature and Joolca state that 50°C is their maximum but we have seen Joolca units go above this.

Adjust the ‘water flow’ setting on the HOTTAP to ‘LO’. This will make it easier to ignite (in case it is a water flow issue). If you find that the HOTTAP ignites when set to ‘LO’ water flow but turns off when the ‘Water Flow’ is adjusted higher, see this article.

To do this, have your gas bottle ‘Open’ and slowly unscrew the inlet gas connection on your Hottap until you hear gas seeping out. Let it purge for a few seconds and re-tighten. Wait 30 seconds for the gas smell to disappear and try to ignite the Hottap. Try brand new batteries.

Turn on your hot water tap and wait for about 4 -5 minutes for the burner to ignite. If this fails, try switching to a lower temperature and then back to see if the burner ignites. If it doesn’t, you should replace it. Every water heater comes with some instructions.

Australian standards require these portable units to cut out at 55°C but there is a variance of around 10% for this. Smarttek has indicated that 55°C to be their max temperature and Joolca state that 50°C is their maximum but we have seen Joolca units go above this.