What to do when your Rinnai Water Heater says error code 11?

Here is the summary of what can go wrong with your Rinnai water heater and what to look for after the error code 11 shows up on the remote controller. This includes the following: Make sure that there is no interruption in the gas supply to the water heater.

What should I do if my Rinnai controller is not working?

If a controller is fitted check that it is on also) Check gas supply (Turn gas stove top on then turn hot water tap on. If flame drops on stove this shows it is possibly a gas supply issue) Is there enough water flowing? (Try opening tap further or turn another tap on as well) Are there any error codes displayed on controllers?

How often should I Have my Rinnai Water Heater serviced?

There are two types of periodic maintenance that your service technician should perform to keep your Rinnai tankless water heater in top shape. It’s important to note, the time in between necessary maintenance will depend on the water quality in your home. 1. The in-line screen filter should be checked periodically for debris and cleaned. 2.

Why is my Rinnai Royale ETR error code 11?

Rinnai said there is no charge and it took ‘Mr Rinnai’ about 2 hours to fix it. Well, ever since he fixed it, it has been a bit hard to start and now we get an ERROR CODE 11 come up. At least its a bit of a change. Front pilot will light but back one won’t so it sparks for 15 seconds then stops. Rang Rinnai again.

Is the Rinnai Energy Saver 1001ft heater working?

I have a rinnai energy saver 1001ft heater that keeps cutting out, filters are clean. It’s like the electricity works for a minute but the gas is not coming through then turns of. After about 20 attempts it will start working and then seems to run ok most of the time.

Why is my Rinnai 1004fdt not cutting out at night?

Error code 11 indicated Ignition failure, it is a safety shutdown for the unit if the heater does not ignite within a certain time frame. If the heater fails to reignite a service call may be required. Why does the Rinnai 1004FTR not cut out at all at night, yet does during the day when on economy set at 21.

How to troubleshoot a Rinnai tankless water heater?

Remove the vent system from the top of the water heater. Fire the product and see if the unit will operate without the vent system connected. If the unit operates without coding out at that point that’s a great indication the problem is in the vent system leaving the unit.

What does code 11 mean on my water heater?

Code 11? What does that mean? It means that your water heater broke (well, obviously) thanks to the heating system that is not working. Why? Perhaps it is because you have no gas supplies left in your tank, perhaps because your ignition system is not working well.

What does error code 63 mean on Rinnai?

Error Code 63 What it Means: Circulation flow rate dropped below 1.3 gpm. How to Fix: Use temperature controller to display flow rate (hold UP for 3 seconds and press the ON/OFF button).

What is the Rinnai fault code for freeze protection?

Rinnai fault code 02 – No burner operation during freeze protection mode. Call for service when your unit is showing this code. Rinnai fault code 10 – Air supply or exhaust blockage. Check to see that nothing is blocking the flue inlet exhaust or fan. Rinnai fault code 11 – No ignition.

What should I do if my Rinnai Water Heater is leaking?

Proper dip switch and gas pressure set up for the high altitude installations. Check for water leaking and excessive moisture as it can lead to corrosion and wet electrical connections. Check for the proper drainage of the condensate (condensing type).

How to troubleshoot a Rinnai tankless air unit?

Turn off gas valve feeding the appliance. Unplug igniter wire; hold the igniter wire with an insulated pair of pliers about a 1/4″ from a piece of metal. Cycle the unit to ensure you see a spark when unit is cycling.

Why is my Rinnai heating unit flashing error code 11?

Several months ago we began experiencing intermittent issues with getting no hot water. When I went to the attic to investigate the unit was flashing an 11 error code. Since we are still (barely) under a home warranty program from purchasing the house, I figured I would let them deal with it.

What does code 11 mean on Noritz water heater?

The unit also has an electronic control panel where error codes may appear if there is a problem with the unit. An error code “11” typically signifies an ignition error. Find the gas valve connected to the Noritz water heater and turn the gas valve counterclockwise until it no longer turns to open it completely.

What to do if your Noritz water heater wont turn on?

Find the gas valve connected to the Noritz water heater and turn the gas valve counterclockwise until it no longer turns to open it completely. Turn the power off to the unit by pressing the “Power” button. Run hot water from a nearby faucet.

What should I do if my Rinnai Water Heater is not working?

Inspect the flame rod for debris and dirt – clean as needed and replace if there are cracks. Replace the gasket as well. Always look for the manufacturer’s instructions for the correct vent installation, the recommended material, size, length, and proper clearance around the vent.

What kind of gas does a Rinnai rl94 water heater use?

RL94 models are built for indoor and outdoor installation and can use either natural gas or propane. It depends on your preference and installation viability which would you choose as an ideal model for your home.

Is the Rinnai tankless water heater unusable?

Water heaters will change your life like they can change cold water into a warm or hot one. But, like any other invention made by humans (and gods alike), the water heater is still exposed to the ‘darker side of reality. Without proper care and treatment (and sometimes even with proper treatment), water heaters will break down and be unusable.

Is there a charge for a Rinnai tankless water heater?

This means that at no cost to you, we may receive a small commission for made purchases. Since Rinnai water heaters are one of the most advanced tankless water heaters available, we recommend to contact a service technician that’s authorized to work on Rinnai water heaters.

What kind of warranty does a Rinnai boiler have?

A single cookie will be used in your browser to remember your preference not to be tracked. Select a region. Commercial-grade units with the industry’s best warranty. Rinnai’s super high-efficiency models offer sleek design, maximum output and an array of features ideal for the hot water demands of large homes.

Troubleshooting your Rinnai tankless water heater is often a matter of reading the error code the unit provides when a hot water issue comes up and performing basic troubleshooting steps for that error code. Need to Hire a Plumber? Get a free estimate online from top local home service pros in your area.

Error Code 63 What it Means: Circulation flow rate dropped below 1.3 gpm. How to Fix: Use temperature controller to display flow rate (hold UP for 3 seconds and press the ON/OFF button).

How to check power supply on Rinnai hairdryer?

Checkpower supply (Plug another appliance (ie hairdryer) into power point and test. If a controller is fitted check that it is on also) Check gas supply (Turn gas stove top on then turn hot water tap on.

When do you get your Rinnai heat pump back?

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Why is my Rinnai Water Heater error code 25?

After a few hours of use I the water goes cold and I get a error 25. This error is a condensate trap full, I believe. I have a condensation tube going to a pump that is also used for my furnace/ac. Once the error comes on, I go down stairs with a bucket and disconnect the tube and water comes out. Once this is done the water heater works properly.

Why is my Rinnai PUC 98 water going cold?

I have a recently installed Rinnai PUC 98. After a few hours of use I the water goes cold and I get a error 25. This error is a condensate trap full, I believe. I have a condensation tube going to a pump that is also used for my furnace/ac. Once the error comes on, I go down stairs with a bucket and disconnect the tube and water comes out.

Why is my Rinnai heating unit not working?

One other possible problem is if the installer double trapped the condensate from the unit. I’m not familiar with the model listed but it likely has its own condensate trap, in this case there should not be an external trap installed in the piping.

What does the Rinnai error code 63 mean?

Rinnai error code 63 means there is a problem with the water flow and that it may have dropped below 1.3 GPM. Check if the water is running as normal, check all the filters, ensure there is no air bleeding and no air in the system, check the thermal bypass valve if installed.

What’s the Rinnai code for the heat exchanger?

To fix this error code, you need to flush the heat exchanger. If this does not work, you may need to replace the heat exchanger. Rinnai error code 00 will usually be replaced by LC code, followed by a number between 0 to 9 in the maintenance code history.

Are there any recalls on Rinnai natural gas furnaces?

Incidents/Injuries: Rinnai has received 11 reports of carbon monoxide leaking from the furnace. No injuries have been reported. Description: The recall involves Rinnai EnergySaver Direct-Vent Wall Furnaces, Models RHFE 431 and RHFE 556. They are either natural gas or LP gas (propane) fueled. The following model numbers are included in the recall:

Where is the model number on a Rinnai wall furnace?

The model number is printed on the top of the rating plate located on the right side of the unit. The recall includes only those units manufactured from February 2000 through December 2007. The manufacturing date code is the first four digits of the serial number, written as YY MM, and is located at the bottom of the rating plate.

Why is my Rinnai tankless water heater beeping?

Press the “Priority button” on the temperature controller. The green Priority light will glow indicating that this controller is controlling the temperature and that the Rinnai Tankless Water Heater is ready to supply hot water. IMPORTAnT: The priority can only be changed while no hot water is running.

What to do if your Rinnai heat exchanger keeps beeping?

How to Fix: Flush the heat exchanger as per the recommended flushing procedure found in the owner’s manual. To temporarily reset the code, press the ON/OFF button 5 times. This will allow the unit to operate for 70 hours after which another LC code will lock the unit from operating.

How do you turn on a Rinnai Water Heater?

How to operate a Rinnai water heater Turn the gas valve clockwise to the ‘On’ position. Switch on power to the water heater by pressing the power button. Set your desired water temperature on the thermostat using the ‘Hot water temp’ up and down buttons.

What is the Rinnai fault code for a water heater?

Rinnai fault code 11 – No ignition. Check to make sure the gas is turned on at the water heater, gas meter or tank. Ensure the igniter is operational. If gas is being supplied to the tankless water heater and the igniter is working, call for an evaluation by a qualified plumber.

How to reset the Rinnai hot water heater?

Resetting the Rinnai water heater will reinstall the unit to the factory default presets and deleted all the current settings. Turn off all the hot water faucets. Press the On/Off button twice. Turn the hot water back on.

What does the error code 15 on a Rinnai mean?

Rinnai error code 15 is found on units with venturi switches. If there is an error code 15 on your Rinnai, inspect the venturi motor’s condition, and replace the gas valve assembly. Reset the unit by completely turning it off from the power supply. Rinnai error code 16 represents an overheating warning.