Is there a lifetime warranty on Moen products?

Moen® products have been manufactured under the highest standards of quality and workmanship.

Can a Moen credit be issued to a non Moen product?

Upon receipt, Moen will inspect product for condition, model number, and quantity. Moen will not issue credit for non-Moen product or product not authorized for return; credit will not be issued and product will be considered property of Moen Incorporated. Do not initiate a debit memo or make any deductions. Wait for a credit memo to be issued.

What makes Moen a good company to work for?

Moen products reflect the best of our experience and we stand by our workmanship while maintaining our high level of helpful support and service. The people at Moen have special talents for being artists, innovators and problem-solvers and ultimately Moen products have been manufactured under their highest standards.

How do I return a defective Moen product?

If the product cannot be serviced, a credit may be requested by filling out the defective return goods authorization form and emailing it to [email protected] A return number will be issued along with instructions for returning the defective product to Moen.

Moen® products have been manufactured under the highest standards of quality and workmanship.

Upon receipt, Moen will inspect product for condition, model number, and quantity. Moen will not issue credit for non-Moen product or product not authorized for return; credit will not be issued and product will be considered property of Moen Incorporated. Do not initiate a debit memo or make any deductions. Wait for a credit memo to be issued.

Moen products reflect the best of our experience and we stand by our workmanship while maintaining our high level of helpful support and service. The people at Moen have special talents for being artists, innovators and problem-solvers and ultimately Moen products have been manufactured under their highest standards.

How can you tell when Moen parts need to be replaced?

The best way to figure out what replacement part or accessory you need is if you know the “Model Number” of your Moen product. Once you know this, the replacement part or accessory can be identified using the product’s “Exploded Parts View” pdf document that can be found on the product’s website page.