How to contact Thetford RV for warranty issues?

For warranty issues or more infor- mation, call Thetford’s Customer Service Department at: 1-800- 543-1219. When you call, please have available: ■ Your name and address ■ The toilet model and serial number from ID labels ■ A brief description of the problem ■ Proof of date of purchase

What to do if toilet won’t hold water?

Toilet Won’t Hold Water: 1. Check for and remove any debris from blade/ball seal track. 2. Check blade/ball seal compression with mechanism. If blade/ball seal is worn, replace. Harder than normal pedal or hand lever operation

Why is my toilet half full in my RV?

From time to time you may encounter an issue with your RV toilet, such as when the seal doesn’t seem to want to close completely, which results in a half-full or empty basin.

Why is the hand valve on my RV toilet not working?

It could have calcium or lime buildup. Otherwise you will need to take the plastic cover off the foot mechanism and the lower plastic shroud to gain access to the valve assembly. There you can see if it’s just sticking or the spring has broken or come loose. I have a Thetford toilet with the hand valve lever to rinse and flush.

How to fix leaking Thetford RV toilet seal, flush?

Nothing ruins a trip like a leaking water seal from the toilet. This how to rv repair toilet bowl leaks and flush gasket and flush valve gasket to fix your toilet leak will give you a less stressed trip. If you like you can leave a short account of your repair so others can benefit from your experience fixing your toilet leak. Loading…

Where can I find the Thetford warranty number?

Or, call Thetford’s Customer Service Department for information at 1-800-543-1219. Under the Warranty Program, Thetford replaces or repairs toilets and/or parts, and reimburses for warranty labor. Where is the ID Label located? On Aqua-Magic Aurora, Galaxy and Starlite models, it’s located behind the seat.

Where is the part number on an Aqua Magic toilet?

On Aqua-Magic Aurora, Galaxy and Starlite models, it’s located behind the seat. Best visual access is gained by lifting the seat and lid about halfway up. On Aqua-Magic IV and Electra-Magic models, the ID Label is located on the center front below the rim of the toilet. I have a part number, how do I know which toilet that represents?

What to do if your toilet bowl doesn’t hold water?

If you need assistance, please call Thetford’s Customer Service Department at 1-800-543-1219. What do I do if my toilet bowl doesn’t hold water? This may take a little investigation on your part. If the toilet is new and has never held water, the closet bolts mounting the toilet to the floor might have been over tightened.