How do I reset my Rinnai boiler?

Turn off all hot water faucets/taps. Press On/Off button twice. Turn hot water back on and test. You may have to try this a couple times to reset the system.

What do you need to know about a Rinnai boiler?

Rinnai condensing boilers are user-friendly and dependable for heating your home and your water. Each model continually adjusts to maximize efficiency and optimize performance — providing comfort you can count on. Choose between heat-only boilers or combination boilers, offering both heating and hot water all in one unit.

What should I do if my Rinnai Water Heater is not working?

You should turn the hot water taps OFF and press the power button twice to resume the Bath Fill. Check the venting system (both intake and exhaust) for the obstructions.

How to contact Rinnai gas appliance customer care?

Whether you have a question about a Rinnai gas appliance, need support or would just like to give us some feedback, we’re happy to hear from you. Send us a message or call our Customer Care team at 1-800-621-9419. We are available Monday through Friday, 8 a.m. to 8 p.m. EST.

What does error code 14 on Rinnai Water Heater mean?

Over-temperature sensor reacts if the unit is too hot, so it shuts the unit down. Make sure that problems such as those found when dealing with the error code 14 are resolved. Make sure that the electrical grounding is done correctly and there are no shorts.

Does Rinnai make an electric water heater?

No, Rinnai does not make electric tankless water heaters. As a company, they feel that the drawbacks to electric heaters (cost per BTU, energy draw, etc.) aren’t worth the manufacturer’s time or their customers’ frustrations.

Why is my propane heater not working?

When one isn’t working properly, the cause is most often related to the igniter, which is usually a standing pilot light. It’s rare for a heater to malfunction if the pilot is working properly, but it happens. That’s usually related to a malfunction of the thermostat.

Why is my patio heater not staying lit?

Re: Patio heater won’t stay lit. If the pilot lights but in turning knob to the on position the unit goes out, then this is caused by a blockage in the pilot. Bugs and spiders get into the pilot assembly, venturi tube and burner ports causing the unit to either not light or poor performance.