How do I reset my Moen MotionSense?

To Reset A Moen MotionSense:

1. Locate the control box(either gray or black) under the sink.
2. Disconnect the power source(battery pack or A/C adapter) from control box.
3. Disconnect the data cable(black cable) from control box.
4. Wait about one minute for the control box to reset.

Is the Moen motionense powered by a battery?

MotionSense is powered by a battery pack, but offers the option of an AC adapter. Under-cabinet controls allow you to easily adjust the desired preset water temperature of the hands-free mode. If service is ever required, a diagnostic light will flash in different sequences to pinpoint the problem.

How often do you need to replace batteries on MotionSense?

Avoid harsh chemical cleaners, abrasives and cleaning pads or sponges not specifically designed for polished surfaces. When the blue LED indicator at the base of the spout flashes, your batteries are low. Open the lid on the battery pack to replace your six (6) AA batteries. [Battery life is approximately one (1) year.]

What to do if your Moen faucet is not working?

The Moen MotionSense faucets have a battery pack located under the sink. Simply locate the battery pack and remove the cover. Install 6 AA size new batteries and re-install the cover. As seen above, when the blue light at the base of the spout starts flashing, this indicates the batteries need to be replaced.

How long does a motionense Spout Battery last?

When the blue LED indicator at the base of the spout flashes, your batteries are low. Open the lid on the battery pack to replace your six (6) AA batteries. [Battery life is approximately one (1) year.] * Optional AC Service Kit Adaptor (SKU #169031) available as substitution.

When did I buy a Moen motionense kitchen faucet?

I purchased a Moen MotionSense kitchen faucet for a new house my husband and I had built. We moved in 5 months ago and within the first month we started having issues with our faucet.

What to use to replace batteries on MotionSense?

Use a soft, damp cloth with mild liquid soap or glass cleaner. Avoid harsh chemical cleaners, abrasives and cleaning pads or sponges not specifically designed for polished surfaces. When the blue LED indicator at the base of the spout flashes, your batteries are low. Open the lid on the battery pack to replace your six (6) AA batteries.

The Moen MotionSense faucets have a battery pack located under the sink. Simply locate the battery pack and remove the cover. Install 6 AA size new batteries and re-install the cover. As seen above, when the blue light at the base of the spout starts flashing, this indicates the batteries need to be replaced.

Do you need an electrician to install Moen MotionSense?

Moen made every effort to ensure MotionSense is quick and straightforward to install. All connections are clearly labeled. No complicated subassembly is required. No electrician is needed. MotionSense is powered by a battery pack, but offers the option of an AC adapter.