How do I fix a DStv smart card error?

If the smart card is not detected by the decoder, use a soft clean and dry cloth to clean the golden chip on the Smartcard. If problem persist, blow air into the slot in the decoder from your mouth, because the internal terminals may be covered with dust.

How do I turn off DStv error?

If the Error code you see on your T.V set is any of these, just relax and follow this step to get it cleared.

1. Go to
2. Select the type of Error code that you see on your T.V set, enter your smart card / Serial No, and solve the Captcha.
3. Click “Reset Device”

How do I clear the error code on DStv USSD code?

You can clear DStv error messages using USSD, SMS or on the official website of DStv….Using USSD

1. Dial *288*2#
2. Select 1 for DStv.
3. Enter your smartcard number and surname for confirmation of your account.
4. Select the option that says fix errors.
5. Select the error type and confirm.

How do I clear E48 32 error on DStv?

DStv No Signal Problem (E48-32 Error) – How to fix step by step

1. Why your DStv says no signal?
2. Step 1: Check your DStv connection cables.
3. Step 2: Reboot your decoder.
4. Step 3: Inspect your DStv satellite dish.
5. Step 4: Check your LNB.
6. Step 5: Call the approved DStv installer.

How do I fix download errors?

To fix the error:

1. Cancel the download and try again.
2. Instead of clicking the file to download, right-click the link and select Save link as.
3. Be sure to download files to a place on your computer you can access, like your Desktop or Documents folder. You can change download locations.

Why is catchup not working?

The first solution involves performing a soft reboot of your decoder. This applies to those having issues with DSTV Catchup on their Explora 3, Explora 3a, Explora Ultra and on other PVR decoders. To do a soft reboot, press and hold the power button on your remote for 5 seconds before letting go.