How do I exchange a Moen faucet?

Moen Defective Return Policy Should your customer require a part to repair a faucet, the part should not be taken from a new faucet box. Refer the customer to the Moen Consumer Service Number 1-800-BUY-MOEN (1-800-289-6636). Credit for faucets that have been altered for replacement parts may not be given.

What did Moen do to my kitchen floor?

I filed a claim with Moen for my ruined kitchen floor, and they just told me today that they tested the faucet I sent back to them and determined it was leaky, but if I had called them right away, they would have sent out a replacement part.

What happens if Moen faucet drips during warranty?

If this faucet should ever develop a leak or drip during the Warranty Period, Moen will FREE OF CHARGE provide the parts necessary to put the faucet back in good working condition and will replace FREE OF CHARGE any part or finish that proves defective in material and manufacturing workmanship, under normal installation, use and service.

What do you need to know about Moen products?

Review full product warranties, including Moen’s limited lifetime. Register your product to get technical assistance faster and ensure warranty. Read questions other Moen customers have asked and find the answers. See how to care for and preserve the finish of your Moen products.

What to do about Moen limited lifetime warranty?

Browse all support topics below. Watch videos to help guide you when you are installing your new product. Review full product warranties, including Moen’s limited lifetime. Register your product to get technical assistance faster and ensure warranty. Read questions other Moen customers have asked and find the answers.

Where can I get replacement Moen faucet parts?

Replacement parts may be obtained by calling 1-800-289-6636 (Canada 1-800-465-6130), or by writing to Moen Incorporated, 25300 Al Moen Drive, North OImsted, OH 44070-8022. Proof of purchase (original sales receipt) from the original consumer purchaser must accompany all warranty claims.

Is the Moen 1222 in my shower leaking?

Purchased a have a moen shower faucet and its leaking. Purchased a replacement cylinder but it doesn’t seem to be the right one? … read more Shower faucet. Takes Moen 1222B replacement cartrdige. Bought two, Neither new one seats all the way into the valve.

When does the warranty on Moen faucets expire?

This warranty is applicable only to faucets purchased after December, 1995 and shall be effective from the date of purchase as shown on purchaser’s receipt. This warranty is extensive in that it covers replacement of all defective parts and finishes.

How to make a Moen limited warranty claim?

Moen will advise you of the procedure to follow in making warranty claims. Simply write to Moen Incorporated using the address above. Explain the defect and include proof of purchase and your name, address, area code and telephone number. Don’t miss your chance at a $ 100 gift card.